SHIPPING & QUALITY POLICY
Rongafri Dress supplies in-stock African fashion wholesale from Sanyuanli, Baiyun District, Guangzhou, China. Please contact us on WhatsApp before payment to confirm current stock, style options, quantities, shipping cost and delivery estimate.
1. WHOLESALE MOQ
The minimum order quantity is 100 pieces per order. For mixed styles, colours or sizes, please confirm availability with our sales team before placing an order.
2. IN-STOCK ITEMS & DISPATCH
Products shown on this website are listed from available stock. Stock changes quickly, so final availability must be confirmed via WhatsApp before payment. Orders are dispatched from our Guangzhou, China stock location after stock, payment and shipping details have been confirmed.
3. SHIPPING COST & DELIVERY TIME
Shipping methods, freight charges and delivery estimates depend on the destination, parcel weight/volume and chosen carrier. We will provide the available shipping options and the estimated delivery time by WhatsApp before you confirm the order. We do not publish a fixed delivery time because routes and customs conditions vary by country.
4. CUSTOMS & IMPORT CHARGES
Any import duty, tax, customs clearance charge or local handling fee charged in the destination country is the buyer’s responsibility unless otherwise agreed in writing.
5. QUALITY ISSUES, REPLACEMENT & RETURN
Please inspect goods promptly after delivery. If there is a verified quality issue, contact us within 7 days and send clear photos or videos through WhatsApp or email. After confirmation, we will arrange a replacement, return or other reasonable solution for the affected items. Returns must be agreed with us in advance; do not send goods back without written confirmation.
6. CONTACT
WhatsApp / Tel: +86 13378450324
Email: info@rongafridress.com
